Terms and Conditions

Last updated: [14 July 2025]

Welcome to Paws and Glow. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or placing an order via [www.pawsandglow.com], you agree to be bound by the following terms.

1. About Us

Paws and Glow is a UK-based handmade business creating dog-themed and wildlife-inspired gifts and homeware.
Our registered trading address is:
Available on Request
Email: info@pawsandglow.com

2. Products & Descriptions

We take every care to ensure that product details, images, and prices are accurate. However, as our items are handmade or small batch, slight variations may occur.

3. Orders & Payments

All orders are subject to availability and acceptance.
We accept payment via secure checkout methods on our website.
Prices are listed in GBP and include VAT (where applicable).

4. Shipping & Delivery

We aim to dispatch orders within [2–5 working days].
Delivery times may vary depending on the destination and chosen shipping method.
For full shipping details, please visit our [Shipping Policy].

5. Returns & Refunds

We accept returns within [14 days] of delivery, provided items are unused and in original packaging.
Custom or personalised items may be non-refundable unless faulty.
For full details, please see our [Refund Policy].

6. Intellectual Property

All images, product designs, text and branding on this site are the intellectual property of Paws and Glow. They may not be reproduced or used without written permission.

7. Limitation of Liability

We do our best to provide a secure and smooth service, but we shall not be held responsible for any damages arising from the use of this website or our products.

8. Privacy

We are committed to protecting your privacy. Please read our [Privacy Policy] for information on how your data is collected and used.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

10. Contact

If you have any questions about these terms, please contact us at:
info@pawsandglow.com